GoDEX G500 is a desktop-class thermal / thermal-transfer printer widely used in retail, logistics, small manufacturing, healthcare, and warehousing. Mindware provides the genuine replacement printhead (203 dpi or 300 dpi variants) that restores the original print quality of your device.
Interfaces: USB 2.0, RS-232 (DB-9), Ethernet (10/100 Mbps)
Dimensions / Weight: ~226 × 285 × 171 mm; ~2.5 kg
Why Replace the G500 Printhead?
Worn printheads lead to faint or streaky prints
Overheating or mechanical damage can degrade dot quality
A fresh printhead restores the crispness of barcodes and text
Using low-quality printheads can damage media and reduce printer life
Mindware Value Additions
We supply OEM-spec or better-quality printheads
Our technician will calibrate and optimize the new head
We use label + ribbon combinations that reduce head wear
Comprehensive support for the printhead
Additional information
Weight
2500 g
Buying from Mindware
India's biggest barcode and RFID solutions provider — 29 years, 500,000+ customers and 50,000+ printers under maintenance contract. Zebra, TSC, Godex and Citizen each build printers; we are independent of all of them, so we recommend the printer that fits your job, manufacture the labels and ribbons it runs on, and keep it working afterwards.
Our own service centre
We are an independent service centre for TSC and Zebra printers — installation, repair, printhead replacement and calibration handled in-house. You are not routed to a third party when something goes wrong.
50,000+ printers under maintenance
Annual maintenance contracts covering preventive servicing and priority support, so a failed printer does not stop your despatch line.
Labels and ribbons we make ourselves
We manufacture thermal transfer ribbons and label stock, tested on these printers before it ships — wax, wax/resin and resin ribbons, paper, polyester and synthetic labels, matched to your printer and application.
29 years, since 1997
Supplying barcode printing hardware since 1997 to more than 500,000 customers across India. Buying from Mindware means the printer, the consumables and the people who fix it all come from one place.
Service and support: what is free and what is charged
Bought from Mindware — support and service free of cost
Buy the printer here and we take responsibility for keeping it working. Installation, configuration, fault diagnosis and warranty repair are handled by our own engineers at no charge, backed by the principal — the manufacturer. You raise it with us; we deal with the manufacturer.
Bought elsewhere — paid service
We service printers bought from any other source too, as chargeable work through the TSC Printers Paid Service Centre, run by Mindware — diagnosis, repair, printhead replacement and calibration, quoted before we start. An annual maintenance contract usually costs less than call-outs if the machine sits on a production line.
Printer not working? For paid service, send us the problem on WhatsApp.
Send a photo of the print quality or the error on screen, the make and model, and what changed just before it started. That is usually enough for our engineers to tell you whether it is a setting, a consumable or a fault — before anyone books a visit.
What free support depends on.
Free service is provided with the backing of the principal. Where the manufacturer declines a claim — physical or liquid damage, repairs attempted elsewhere, or a printer outside its warranty period — we cannot carry that cost ourselves, and the work becomes chargeable. We will tell you before any work starts and quote it first, so nothing is a surprise.
India's biggest barcode and RFID solutions provider
