Sales & Service By Mindware
Sales & Service By Mindware
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Bluebird RT104, from the mobile computer range TSC owns. Supplied and supported in India by Mindware, and paired with any TSC mobile printer for picking, stock counting and delivery. Price on request — send the model number on WhatsApp or…
Bluebird RT104, from the mobile computer range TSC owns. Supplied and supported in India by Mindware, and paired with any TSC mobile printer for picking, stock counting and delivery.
Price on request — send the model number on WhatsApp or ask for a quote and you will have a figure in writing, with GST and delivery stated. Stocked, installed and repaired by Mindware at S-4, Pankaj Plaza, Sector-12 Dwarka, New Delhi 110078, opposite the Dwarka Sector-12 Metro station.
Zebra, Honeywell and Newland — counter scanners, rugged handhelds, fixed-mount imagers and Android mobile computers, stocked and serviced in New Delhi. A scanner is the one thing in a barcode system that gets dropped daily, so we size it to where it will actually live rather than to the specification sheet, and we repair them here instead of sending them away.
If a large Indian warehouse already has scanners, they are usually Zebra, and that matters more than any single specification: one management tool, one set of cradles and one spares shelf across the whole estate. The DS range covers everything from a shop counter to a damaged label on a wet carton, and the mobile computers run the same Android build as the printers alongside them.
DS2208
The scanner we sell more of than any other, and for most shop counters and back offices it is simply the right answer. It reads every 1D and 2D code including QR, survives a drop from desk height many times over, and plugs in as a keyboard so it works with any billing software without a driver.
Zebra DS2208 — sales, installation and in-house service from Mindware, New Delhi.
| Symbologies 1D | Code 39, Code 128, Code 93, Codabar/NW7, Code 11, MSI Plessey, UPC/EAN, Interleaved 2 of 5, Korean 3 of 5, GS1 DataBar, Base 32 |
|---|---|
| Symbologies 2D | PDF417, Composite Codes, TLC-39, Aztec, DataMatrix, MaxiCode, QR Code, Micro QR, Han Xin, Postal Codes |
| Sensor | 640 × 480 pixels; 32.8° H × 24.8° V nominal field of view |
| Illumination | Two 645 nm super-red LEDs; 624 nm amber LED aiming pattern |
| Decode range | UPC from 0.5 in to 14.5 in; Code 128 from 0.6 in to 4.0 in |
| Drop | 5.0 ft / 1.5 m to concrete |
| Sealing | IP52 |
| Interfaces | USB, RS232, keyboard wedge, TGCS (IBM) 46XX over RS485 |
| Best for | Retail POS, loyalty, hospitality check-in, ticketing, light manufacturing |
DS2278
The same imager and the same reading performance as the DS2208, without the cable. Worth the difference wherever the item cannot come to the counter — a shelf, a pallet, a bulky carton — which in practice is most stockrooms.
Zebra DS2278 — sales, installation and in-house service from Mindware, New Delhi.
| Symbologies | Same 1D and 2D range as the DS2208, including QR and DataMatrix |
|---|---|
| Cordless | Bluetooth 4.0 — minimum 30 ft (10 m), up to 300 ft (100 m) paired with the CR2278 cradle |
| Drop | 5.0 ft / 1.5 m to concrete |
| Sealing | IP52 |
| Best for | Stockrooms, shelf-edge scanning, counters where the item cannot be lifted |
DS8108
The scanner to specify when the barcodes themselves are the problem. An 800 MHz processor and a megapixel sensor with Zebra's PRZM decoding read codes that stop an ordinary imager — faded, crinkled, dirty, poorly printed, or on a customer's phone screen. A healthcare build with infection-control housing is available, including a quiet mode for night wards.
Zebra DS8108 — sales, installation and in-house service from Mindware, New Delhi.
| Processor | 800 MHz microprocessor with PRZM intelligent imaging |
|---|---|
| Sensor | High-resolution megapixel |
| Reads | Dense, poorly printed, crinkled, faded, distorted, dirty or damaged barcodes, and barcodes on phone screens |
| Low light | Built-in lamp |
| Power | Interchangeable PowerPrecision+ battery or PowerCap capacitor |
| Healthcare | Infection-control housing and user-selectable feedback for night-time use |
| Best for | Checkout and self-checkout, curbside pickup, healthcare |
Honeywell wins the arguments that are about durability rather than price. The Granit line is built for cold stores and loading bays — sealed against dust and water and rated for thousands of tumbles, not just a headline drop figure. The Mobility Edge platform underneath the mobile computers is the other reason large deployments choose it: one certification and one security cycle across every device in the fleet.
Granit 1990iSR
The scanner for the places that destroy scanners. The figure worth reading is not the drop rating but the tumble rating: seven thousand one-metre tumbles, which is what a scanner actually experiences on a loading bay over a few years. Sealed to IP67 and rated down to minus thirty, so it works in a cold store rather than fogging up and failing in one.
Honeywell Granit 1990iSR — sales, installation and in-house service from Mindware, New Delhi.
| Drop | 3 m (10 ft) |
|---|---|
| Tumble | 7,000 tumbles at 1 m (3.3 ft) |
| Temperature | −30 °C to 50 °C (−22 °F to 122 °F) |
| Sealing | IP67 |
| Range | Standard range — near-field 1D and 2D scanning |
| Best for | Cold stores, loading bays, heavy manufacturing |
Xenon XP 1950g
Honeywell's general-purpose corded imager and the direct rival to the Zebra DS2208 — the one to compare on price when a customer is already standing up a Honeywell estate elsewhere in the building. Built for a long service life rather than a low sticker price, which is the whole argument for it.
Honeywell Xenon XP 1950g — sales, installation and in-house service from Mindware, New Delhi.
| Type | Corded general-duty area-imaging scanner, 1D and 2D |
|---|---|
| Best for | Retail checkout, office and light industrial use |
Voyager 1400g
The entry point into Honeywell 2D scanning, in the slim curved body the Voyager line has always used. Bought where a counter needs to read QR codes reliably and nothing more demanding than that.
Honeywell Voyager 1400g — sales, installation and in-house service from Mindware, New Delhi.
| Type | 2D area-imaging scanner |
|---|---|
| Best for | Retail and hospitality counters |
CK65
The handheld terminal for a warehouse or distribution centre — a keypad device rather than a touchscreen-only one, which is what an operator in gloves actually needs. Built on Honeywell's Mobility Edge platform, so a fleet certifies and updates as one rather than device by device.
Honeywell CK65 — sales, installation and in-house service from Mindware, New Delhi.
| Platform | Honeywell Mobility Edge |
|---|---|
| Build | Ultra-rugged handheld computer |
| Best for | Warehouses, distribution centres and manufacturing |
ScanPal EDA52
The device to give a delivery rider or a field sales team: it works like a phone, so training is close to nothing, but it has a real scan engine instead of a camera and a battery meant for a full shift. The usual alternative — a consumer phone with a scanning app — fails on both counts.
Honeywell ScanPal EDA52 — sales, installation and in-house service from Mindware, New Delhi.
| Processor | Qualcomm Snapdragon octa-core 2.0 GHz |
|---|---|
| Display | 5.5 inch, Gorilla Glass touchscreen |
| Connectivity | NFC, Wi-Fi 5, Bluetooth 5.1 and 4G LTE |
| Best for | Delivery, field sales and in-store operations |
Newland is the brand we quote when the budget will not carry Zebra or Honeywell and a 1D-only scanner is not enough. The point of the range is that a 2D imager costs about what a 1D laser used to, so there is no longer a reason to buy a scanner that cannot read a QR code — which in India now matters at every counter that takes UPI. We stock the range and service it here rather than sending it abroad.
HR32 Marlin
Newland's cordless handheld, with a megapixel imager that handles the two cases cheap scanners fail on — long or truncated 1D codes, and dense 2D. The antimicrobial coating is the reason it turns up in clinics and pharmacies, and it is available corded as well if the cable is not a problem.
Newland HR32 Marlin — sales, installation and in-house service from Mindware, New Delhi.
| Symbologies | Virtually all 1D and 2D codes |
|---|---|
| Imager | Megapixel — improved reading on long or truncated 1D and dense 2D codes |
| Cordless | Bluetooth 5.0 |
| Hygiene | Antimicrobial coating |
| Variants | Bluetooth, corded, healthcare (HC) and SD versions |
| Best for | Retail, pharmacy, clinics and light warehouse work |
FM430 Barracuda
A fixed-mount imager for building into something else — a kiosk, a turnstile, a self-service counter, a production line. The infrared and light sensors together are what make it usable in a dim corridor: it wakes on approach and lights the code itself rather than waiting for the room to be bright.
Newland FM430 Barracuda — sales, installation and in-house service from Mindware, New Delhi.
| Type | Stationary fixed-mount scanner |
|---|---|
| Imager | Megapixel camera — virtually any 1D and 2D barcode |
| Sealing | IP54 — can be housed and used outdoors |
| Sensing | Infrared and light sensor, with strong white illumination for low light |
| Best for | Kiosks, turnstiles, self-service and production lines |
MT90 Orca
Newland's rugged Android handheld, aimed squarely at warehouse, transport and last-mile delivery work where a fleet of Zebra or Honeywell terminals would not fit the budget. The right comparison is not against a premium terminal but against issuing drivers consumer phones, which is what most Indian operations currently do.
Newland MT90 Orca — sales, installation and in-house service from Mindware, New Delhi.
| Type | Rugged Android mobile computer with integrated scan engine |
|---|---|
| Best for | Warehouse, logistics, transport and delivery |
HR22 Dorada II
Discontinued by Newland in July 2025, and listed here because it is still asked for by name and still in service in a great many shops. It was a 2D scanner at a 1D price, which is exactly the job the HR32 Marlin now does. We still supply cables and stands for it, and will tell you honestly when replacing it beats repairing it.
Newland HR22 Dorada II — sales, installation and in-house service from Mindware, New Delhi.
| Status | Discontinued 23 July 2025 — replaced in the range by the HR32 Marlin |
|---|---|
| Symbologies | All major 1D and 2D codes including PDF417, Micro QR, QR, DataMatrix and Aztec |
| Sensor | 640 × 480 CMOS, white LED illumination, 625 nm red LED aiming |
| Depth of field | 35–260 mm depending on symbology |
| Interfaces | USB and RS-232, coiled or straight cable |
| Drop | 1.2 m |
| Sealing | IP42 |
| Size | 145 (W) × 101 (D) × 68 (H) mm, 111 g |
If there is any chance of it — UPI, a customer's phone, an e-way bill, a GS1 2D code on a pack — buy a 2D imager. A 1D laser cannot be upgraded, and 2D now costs roughly what 1D used to. This is the single decision people most often get wrong.
A counter scanner needs to survive desk height; a warehouse scanner needs a tumble rating, not a drop rating. If it goes to a loading bay or a cold store, the Granit is cheaper over three years than replacing a general-duty scanner twice.
Corded is cheaper, never needs charging and cannot be walked off with. Buy cordless only where the item genuinely cannot come to the scanner — shelf edges, pallets, bulky cartons.
A scanner sends data to a PC. A mobile computer is the PC — it runs your application in the aisle, works away from a network and does stock counts without paper. If somebody is currently walking back to a terminal to type what they scanned, that walk is what a mobile computer removes.
Ask for the healthcare or antimicrobial build. Ordinary scanner housings degrade under repeated disinfectant wiping, which is how a scanner ends up cracked in six months in a ward.
A fleet is a different purchase from a single scanner. Mobility Edge on Honeywell and Zebra's device management both exist so that fifty devices update and certify as one — worth specifying from the start rather than discovering at the first Android version change.
Specifications on this page were taken from the manufacturers' own published data and last checked on August 18, 2026. Manufacturers revise specifications without notice — confirm the current sheet with us before you write a purchase order against these figures.
India's biggest barcode and RFID solutions provider — more than 36 years of experience, 500,000+ customers and 50,000+ printers under maintenance contract. Zebra, TSC, Godex and Citizen each build printers; we are independent of all of them, so we recommend the printer that fits your job, manufacture the labels and ribbons it runs on, and keep it working afterwards.
We are an independent service centre for TSC and Zebra printers — installation, repair, printhead replacement and calibration handled in-house. You are not routed to a third party when something goes wrong.
Annual maintenance contracts covering preventive servicing and priority support, so a failed printer does not stop your despatch line.
We manufacture thermal transfer ribbons and label stock, tested on these printers before it ships — wax, wax/resin and resin ribbons, paper, polyester and synthetic labels, matched to your printer and application.
Supplying barcode printing hardware since 1997 to more than 500,000 customers across India. Buying from Mindware means the printer, the consumables and the people who fix it all come from one place.
Buy the printer here and we take responsibility for keeping it working. Installation, configuration, fault diagnosis and warranty repair are handled by our own engineers at no charge, backed by the principal — the manufacturer. You raise it with us; we deal with the manufacturer.
We service printers bought from any other source too, as chargeable work through the TSC Printers Paid Service Centre, run by Mindware — diagnosis, repair, printhead replacement and calibration, quoted before we start. An annual maintenance contract usually costs less than call-outs if the machine sits on a production line.
Printer not working? For paid service, send us the problem on WhatsApp.
Send a photo of the print quality or the error on screen, the make and model, and what changed just before it started. That is usually enough for our engineers to tell you whether it is a setting, a consumable or a fault — before anyone books a visit.
+91 85275 22688TSC service centre +91 85275 22688
TSC printer sales, all India +91 85274 22688
No reply from either? Escalate on WhatsApp to +91 98108 22688.
What free support depends on. Free service is provided with the backing of the principal. Where the manufacturer declines a claim — physical or liquid damage, repairs attempted elsewhere, or a printer outside its warranty period — we cannot carry that cost ourselves, and the work becomes chargeable. We will tell you before any work starts and quote it first, so nothing is a surprise.
A counter you can walk into, not a call centre. Bring the printer, or send us the model and we will tell you what it needs before you spend anything.
Service centre +91 85275 22688
Sales, all India +91 85274 22688
No reply from either? Escalate on WhatsApp to +91 98108 22688.
Send a photo of the label or the printer — it saves a conversation.
Monday to Saturday
10 a.m. to 7 p.m.
Closed Sundays, national holidays and Hindu festival holidays. No calls or support are taken on those days.
Print heads, labels and ribbons are on the shelf — most repairs are looked at the day they arrive.
Most barcode printer faults are settings, not hardware, and settings can be fixed down a wire. We take over the machine with AnyDesk, or walk you through it on a video call, and in most cases the printer is printing again before the call ends. India or overseas — a printer in Dubai, Lagos or Colombo is the same job as one in Dwarka.
We also ship labels and ribbons worldwide, cut to your size, core and width — which is the other half of what we do all day.
And if your system can only send a file, we make PRN files to order — your label written in the language the printer itself reads, for TSC, Zebra, Godex, Citizen, SATO, Toshiba and more. A paid job, quoted before we start.
PRN files made to order Drivers and diagnostic tools Bank details for payment
India's biggest barcode and RFID solutions provider
TSC Printers Paid Service Centre, run by Mindware For paid service, share your problem on WhatsApp +91 85275 22688
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All brand names and logos shown are the property of their respective owners. They appear here only to identify the products Mindware sells, supplies consumables for and repairs, and do not imply any endorsement.
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